Please read these terms carefully before using our services. They form a legally binding agreement between you and YuvApps.
Summary: By using our website or services, you agree to these terms. Key points: you must be 18+, all payments are due per the agreed schedule, completed work is non-refundable, ongoing retainers require 30-day cancellation notice, and disputes are resolved under Indian law.
These Terms of Use ("Terms") govern your access to and use of the website www.yuvapps.com (the "Website") and all services provided by YuvApps ("Company", "we", "us", or "our"), a technology company registered under the laws of India.
By accessing the Website or engaging our services, you ("Client", "User", "you") confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our Website or services.
These Terms are to be read alongside our Privacy Policy, which is incorporated herein by reference. In case of a conflict between a separately executed Service Agreement and these Terms, the Service Agreement prevails.
YuvApps provides the following categories of technology services:
The specific scope, deliverables, timeline, and pricing for each engagement are defined in a separate Statement of Work (SoW) or Service Agreement signed by both parties.
By using our services, you represent that:
Certain features of our Website or client portal may require registration. You agree to:
We reserve the right to suspend or terminate accounts that violate these Terms or that are associated with fraudulent activity.
Work commences only after a signed SoW/Service Agreement and receipt of the agreed advance payment (typically 30–50% of project value).
You agree to provide timely access to required information, systems, and resources; designate a primary point of contact; review and provide feedback on deliverables within the agreed review windows; and cooperate with our team in good faith to enable delivery.
Delays caused by the Client (including delayed feedback, unavailability of required access, or changes in scope) may result in revised timelines and additional costs, which will be agreed in writing before implementation.
Any changes to the agreed SoW must be submitted in writing as a Change Request. Significant scope changes may alter the project timeline and cost and require a revised SoW.
Deliverables will be deemed accepted if written notice of rejection with specific defects is not received within 5 business days of delivery. Accepted deliverables are non-refundable.
Fees are as specified in the applicable SoW or invoice. All fees are exclusive of applicable taxes (GST). GST will be charged at the rate applicable on the date of invoice.
Unless otherwise agreed in the SoW:
Payments are accepted via bank transfer (NEFT/RTGS/IMPS), UPI, or credit/debit card via our payment gateway. International wire transfers are available for international clients.
Invoices are due within 15 days of issuance unless otherwise specified. Late payments attract interest at 18% per annum (1.5% per month) on the outstanding amount from the due date. We reserve the right to suspend services for accounts overdue by more than 30 days.
Invoice disputes must be raised in writing within 7 days of receipt. Undisputed portions of an invoice remain payable by the due date.
All transactions are in Indian Rupees (INR) unless expressly stated otherwise in the SoW.
Note to Payment Gateway Partners: This section constitutes our complete and binding Cancellation and Refund Policy as required for merchant verification.
You may cancel an engagement at any time by providing written notice to [email protected]. Refund eligibility is assessed on a case-by-case basis, taking into account the stage of work completed, resources committed, and costs incurred at the time of cancellation. All cancellation and refund decisions are made at YuvApps' reasonable discretion and communicated in writing.
Cancellations of security audit and VAPT engagements are handled on a case-by-case basis, considering the scheduling, preparation, and resources committed to the engagement. YuvApps will communicate the applicable terms in writing upon receiving a cancellation notice.
If YuvApps delivers a product or service that materially fails to meet the specifications agreed in the SoW, and we are unable to remedy the defect within a reasonable cure period (15 business days from written notice of defect), you may be entitled to a partial or full refund at our discretion, proportional to the portion of the SoW not fulfilled.
Minor bugs, performance variations within industry-standard tolerances, or issues caused by Client-side infrastructure do not constitute material defects.
The following are non-refundable under any circumstances:
YuvApps may terminate an engagement (a) for Client's material breach unremedied after 15 days' written notice; (b) for non-payment; (c) if continuation of the engagement would violate applicable law; or (d) due to Force Majeure events exceeding 60 days. In such cases, YuvApps will invoice for all work completed to date, and any overpayment will be refunded within 20 working days.
All eligible refunds will be processed to the original payment method. Processing time: 5–10 working days for UPI/bank transfer; 7–14 working days for card payments (subject to payment gateway processing times). Refunds will not be issued in cash.
Disputes regarding refund eligibility should first be raised with our billing team at [email protected]. We aim to resolve all billing disputes within 15 working days. Unresolved disputes escalate to our dispute resolution process under Section 16.
Upon receipt of full payment for a project, YuvApps assigns to the Client all intellectual property rights in the custom deliverables created exclusively for the Client under the SoW, including source code, designs, and documentation.
YuvApps retains all rights to: (a) pre-existing tools, frameworks, libraries, methodologies, and know-how used in delivering the services; (b) any generic or reusable components not created exclusively for the Client. We grant the Client a non-exclusive, perpetual licence to use any embedded YuvApps tools solely as part of the delivered product.
You retain all rights to materials and data you provide to us. You grant YuvApps a limited licence to use such materials solely to the extent necessary to deliver the agreed services.
All content on www.yuvapps.com (text, graphics, logos, icons, images, audio, video, software) is owned by or licensed to YuvApps. Unauthorised reproduction, distribution, or modification is strictly prohibited.
YuvApps reserves the right to include a brief description of completed projects and the Client's name/logo in our portfolio and marketing materials, unless the Client requests in writing that a specific project remain confidential prior to signing the SoW.
Both parties agree to maintain the confidentiality of the other's proprietary and confidential information disclosed in connection with the services. "Confidential Information" means any information clearly marked as confidential or reasonably understood to be confidential given its nature. Confidential information shall not be disclosed to third parties without prior written consent, except as required by law. This obligation survives termination for a period of 3 years.
This clause does not apply to information that: (a) is or becomes publicly available through no breach by the receiving party; (b) was independently developed by the receiving party; or (c) was received from a third party without restriction.
YuvApps warrants that: (a) it has the right and authority to provide the services; (b) services will be performed with reasonable care and skill; (c) deliverables will materially conform to the agreed specifications at the time of delivery.
THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" TO THE EXTENT PERMITTED BY LAW. YUVAPPS MAKES NO WARRANTY THAT: (a) THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE; (b) SECURITY SERVICES WILL DETECT ALL VULNERABILITIES; (c) MOBILE APPLICATIONS WILL BE FREE OF DEFECTS ATTRIBUTABLE TO THIRD-PARTY PLATFORMS (iOS, ANDROID); OR (d) ANY SPECIFIC BUSINESS OUTCOME WILL BE ACHIEVED.
To the maximum extent permitted by applicable law:
You agree to indemnify, defend, and hold harmless YuvApps, its directors, employees, agents, and sub-contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your breach of these Terms; (b) your misuse of our services; (c) your violation of any third-party rights; or (d) inaccurate information you provide to us.
You must not use our Website or services to:
Violation of these prohibitions may result in immediate termination without refund and may be reported to relevant law enforcement authorities.
Our services may integrate with or recommend third-party platforms, tools, and services (e.g., cloud providers, payment gateways, app stores). YuvApps is not responsible for the content, availability, or practices of third-party services. Your use of third-party services is governed by their respective terms and privacy policies. We encourage you to review those before using them.
Either party may terminate an engagement as provided in the applicable SoW or per Section 7.6 of these Terms. Termination of a specific engagement does not terminate your access to our Website unless separately notified. Upon termination:
These Terms shall be governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict of law provisions.
In the event of any dispute arising out of or relating to these Terms or any service engagement, the parties agree to first attempt to resolve the dispute informally by notifying the other party in writing and engaging in good-faith negotiations for a period of 30 days.
If informal resolution fails, the dispute shall be referred to and finally resolved by binding arbitration under the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted by a sole arbitrator mutually appointed by the parties (or, failing agreement, appointed under the Act). The language of arbitration shall be English. The seat of arbitration shall be India.
Notwithstanding arbitration, either party may seek interim relief from the courts of competent jurisdiction in India, which shall have exclusive jurisdiction for all interim matters and for enforcement of any arbitral award.
Nothing in this section limits any rights you may have under the Consumer Protection Act, 2019, if applicable.
These Terms, together with our Privacy Policy and any applicable SoW, constitute the entire agreement between you and YuvApps regarding the subject matter hereof and supersede all prior agreements, representations, and understandings.
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
Failure by YuvApps to enforce any right under these Terms shall not constitute a waiver of that right.
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to an affiliate or in connection with a business transfer, with notice to you.
Neither party shall be liable for delays or failures resulting from circumstances beyond their reasonable control, including natural disasters, government actions, war, cyberattacks by third parties, power failures, or internet outages, provided the affected party notifies the other promptly.
All formal notices under these Terms shall be in writing and delivered by email with read-receipt confirmation, or by registered post to the parties' addresses on record. Notices to YuvApps should be sent to [email protected].
We may update these Terms from time to time. Material changes will be notified by email or prominent Website notice at least 14 days before taking effect. Your continued use of our services after the effective date constitutes acceptance.
YuvApps — Legal & Compliance
India
Email: [email protected]